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Installation and Troubleshooting
Find out more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Aside from having more system resources, a very good reason why you could get your own web server and use it instead of a shared website hosting plan is that you could install and run a large selection of software. With a shared account, you can use applications, that do not require root access and are not installed server-side, so if you need certain software for your Internet sites, you can't set it up on a shared server. This isn't the situation with a server of your own in which you could install anything you wish. The downside is that you may not have much experience and managing your own machine is more complex that managing a shared web hosting account in which the service provider manages the majority of things. This is why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you could reap the benefits of it any time you experience any issues with the management of your hosting server.
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Installation and Troubleshooting in VPS Servers
You may add the upgrade with several mouse clicks whenever you require it and irrespective of the VPS servers package which you have selected. This could be done either during the order procedure in case you think that you'll need support from the very start or later on from the VPS billing CP in the event that you have problems with any software on the machine. Our expert administrators can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you can use it at any time. The vast majority of tasks take less than that, thus the remaining time shall be available for the future and you shall be able to see it within the billing CP at all times. You can use the upgrade as a standalone service or on top of the thirty minutes of custom work which are part of our Managed Services upgrade.
- Installation and Troubleshooting in Dedicated Servers
If you require our upgrade for any reason, you can add it to your dedicated server with a few clicks through your billing CP or if you will require some custom work on the server the instant it's put in place, you can acquire the upgrade during the signup process and let us know what exactly you need to be done, so everything shall be ready once your machine is functioning. 60 minutes of custom work are added to your account each time you obtain the upgrade, so you can employ this service as many times as you require. If some task needs less time to be carried out, you won't lose the remaining minutes and they'll be available for future tasks. Our upgrade will let you concentrate on building and promoting your websites without spending time on maintaining the dedicated server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 min it provides aren't sufficient to execute all tasks that you require. - Installation and Troubleshooting in Dedicated Servers
