Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help crew is trained to promptly deal with all Linux hosting service users’ questions and assistance questions. Through our ticket system, it will be easy to submit your question and a support crew member is going to go back to you in less than max 60 minutes. In actual fact, practice has proved that the standard solution time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our crew of specialists is going to be online for you 24x7x365 to respond to all of your issues and to sort out any trouble you will probably have. You also can submit a support ticket from the 1-Core Website Control Panel or drop an e–mail any time. Also, on business days, you can call us or make use of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a comprehensive know–how base into the Control Panel to enable you to acquire very helpful step by step guidelines at any time. Each part of the Control Panel features its own contextual support area presenting a group of how–to content articles. We have also prepared instructional videos to offer you with a greater visual representation of exactly how to perform any presented task.