Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Warranty

  • Our tech help and support team is on–line day–and–night to take care of all of your service requests. Every single ticket you submit to us will be solved within up to one hour. If your case requires some help from an administrator, we’ll send the ticket to the person on duty and will let you know that the issue is being taken care of.

  • Top quality support service

  • Qualified Tech Help Service

  • We offer you 24 hours a day tech help through a ultra–fast ticket system integrated into your Control Panel. You’re able to email us whenever you want about any of the packages that come pre–installed on your virtual server, including the desired Linux OS, the server administration panel and our in–house produced Website Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Website Control Panel that is offered totally free with your VPS provides you with an included knowledge base. You can find a number of thorough how to articles and an array of step–by–step video tutorials that display all the essential web site managing responsibilities. You can start using them by pressing the Help or Video buttons in the right corner of each Control Panel section.